Start the tour with Maike
Click Maike in the hero and choose the highlights tour, the detailed tour or a perspective; Maike speaks along and can be paused or stopped at any time.
Purpose
The tour is the fastest way to understand Universe Memory, without an account and without prior knowledge. Maike scrolls the start page to the matching building block, highlights it and explains it in a few sentences, while the scene next to it shows what the feature looks like in the product.
How it works
- On the start page, choose “Maike shows you Universe Memory” or click Maike on the right of the hero.
- After the greeting, choose “Highlights tour” (the essentials in a few minutes), “Detailed tour” (every building block in depth) or a perspective: “Management”, “Employees” or “IT & privacy”. Under “Tours” on the start page this also works directly.
- Maike greets you at her place in the hero and speaks about each building block; with the text button on Maike, the text runs along as subtitles.
- At every station the page scrolls to the building block and highlights it; the bar at the bottom left shows which station is running.
- Stop with “Pause” and continue with “Resume”; end with “End tour” or the Escape key.
The tours
- “Highlights tour” (7 stations): capture, knowledge questions, processes, drafts, situation report, rights, and finally the offer of a first conversation.
- “Detailed tour” (18 stations): the knowledge map, every building block with its details (fields, review, answers, BPMN, approval, evidence, roles, data location), the handbook, the frequently asked questions and the offer of a first conversation.
- “Management” (5 stations): capture, processes, situation report, rights, first conversation.
- “Employees” (5 stations): capture, knowledge questions, drafts, rights, first conversation.
- “IT & privacy” (4 stations): rights, capture, drafts, first conversation.
- At the end of every tour, the calendar for a no-obligation first conversation (30 minutes) opens; “Book a first conversation” opens it again at any time.
Controls
- A click on Maike pauses her, another click resumes; the cross on Maike ends the tour.
- The bar at the bottom left shows the running station with “Pause” and “End tour”.
- The Escape key ends the tour at any time.
- On subpages, “Start tour” leads to the start page, where the tour begins.
- If “Reduce motion” is set in the system, the page jumps without animation and the scenes stand still.
- If the page cannot reach Maike, the same tour runs as text with “Back” and “Next”.
Sound only on click, microphone off
The tour only starts on your click; before that, Maike does not speak. The microphone stays off. You ask questions by voice only via Maike's own button and only after your consent. The texts of the stations are fixed in the product; the jumps follow a fixed list of building blocks.
Tips
The tour is available in each of the 15 languages; set the language at the top right before starting.
Frequently asked questions
Do I need an account for the tour?
No. The tour runs on the public website.
Does Maike speak?
Yes, after your click on “Maike shows you Universe Memory” or on Maike. The text runs along as subtitles; a click on Maike pauses her.
Which path suits me?
“Management” shows capture, processes, situation report and rights; “Employees” capture, knowledge questions and drafts; “IT & privacy” starts with the rights. The highlights tour shows all building blocks briefly, the detailed tour every building block in depth.
How do I end the tour?
With “End tour” in the bar at the bottom left, with the cross on Maike or with the Escape key.
Related features
As of: · Concept & lead: Alexander Holtermann