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Handbook / Getting started

Sign-in link by email

Sign in without a password: Universe Memory sends a link to the email address of an existing account.

Executive managementEmployeeHead of departmentIT & data protection

Purpose

The sign-in link is the way in when the password has been forgotten or is not at hand. It only works for existing accounts and does not create a new one.

How it works

MemorySign inSign-in link
  1. In the “Memory” menu, click “Sign in”.
  2. At the top, choose the “Sign-in link” tab.
  3. Enter the “Email address” and click “Send link”.
  4. The confirmation reads: “If an account exists for this address, the sign-in link is on its way.”
  5. Open the link in the email. Universe Memory signs you in and opens the workspace.

Why the answer is always the same

Universe Memory answers the same way for every address, whether an account exists for it or not. This way the form cannot be used to find out who has an account.

No new account via the link

Universe Memory sends no link for an unknown address. Anyone without an account creates one on the “Create account” tab.

If the link has expired or has already been used, the sign-in page shows “The link has expired. Please request a new one.”

Tips

Open the link in the same browser you want to work in; the sign-in applies to that browser.

Frequently asked questions

Does the sign-in link create an account?

No. It only works for an address that already has an account.

Why does Universe Memory confirm sending even for a wrong address?

So that nobody can use the form to check whether an address has an account. The answer is deliberately always the same.

Related features

As of: · Concept & lead: Alexander Holtermann

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