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Handbook / Getting started

Sign in and sign out

Enter the workspace with email address and password and leave it again via “Sign out”.

Executive managementEmployeeHead of departmentIT & data protection

Purpose

Signing in protects your organization's knowledge: without a signed-in account, no part of the workspace can be reached. Anyone who opens a link into the workspace without being signed in lands on the sign-in page first.

How it works

MemorySign in
  1. In the website header, open the “Memory” menu and choose “Sign in”.
  2. On the “Sign in” tab, enter the “Email address” and the “Password (at least 10 characters)”.
  3. Click “Sign in”. Universe Memory opens the workspace overview.
  4. To sign out, click “Sign out” at the very bottom of the left column of the workspace. You land on the sign-in page again.

Messages when signing in

  • “Email address or password is incorrect.”: the combination is wrong. For security reasons, Universe Memory does not say which part is wrong.
  • “Please confirm your email address first.”: the account exists, but the address is unconfirmed.
  • “Please check your entries.”: the address is invalid or the password is shorter than 10 characters.

Back to the right place

If you reach the sign-in page via an invitation link, Universe Memory remembers the destination and takes you straight to the “Accept invitation” page after signing in. Universe Memory only accepts pages of its own workspace as a destination; other addresses are ignored.

Anyone who is already signed in and opens the sign-in page is forwarded directly to the workspace.

Tips

If you have forgotten your password, use the “Sign-in link” tab: it signs you in without a password.

On shared devices, always choose “Sign out” after work.

Frequently asked questions

Where do I find the sign-in?

In the website header in the “Memory” menu under “Sign in”.

Where do I sign out?

At the very bottom of the left column of the workspace via “Sign out”.

I have forgotten my password. What now?

Request a link on the “Sign-in link” tab. It signs you in by email without a password.

Related features

As of: · Concept & lead: Alexander Holtermann

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