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Operations & Administration (Control)

Modules & prices

FörOperatörAdministration

Per customer a package of bookable modules with prices — booking sets the switches of the feature catalogue, dependencies are booked along, every change is in the history.

Varför#

A university is sold something different from a company. Module management is the one screen per customer: what they book, what they pay for it, from when — and who changed it when.

Så fungerar det#

KlickvägAdministrationModules & pricesChoose customer

  1. 1In the administration open “Modules & prices” and choose a customer at the top under “Customer” (“Choose customer …”). After the name it says how many open requests they have.
  2. 2Section 1 “Choose package”: a click on “University”, “Company – onboarding” or “Further education provider” sets a sensible basic configuration; every card shows the price per user and month (Fig. 1).
    Fig. 1 “Choose package”: university, company – onboarding and further education provider, each with a price per user and month.
    “Choose package”: university, company – onboarding and further education provider, each with a price per user and month.

    Fig. 1 “Choose package”: university, company – onboarding and further education provider, each with a price per user and month.

  3. 3Section 2 “Modules”: switch every module on or off individually. The price chip opens the field “Price for this customer in €”; “List price …” resets it. “+ Usage” names what comes on top according to usage, “requires …” the dependencies.
  4. 4Section 3 “Contract”: enter “Users (agreed seats)”, “Discount in %”, “Term” (monthly, 12, 24 or 36 months) and “Billing from” (Fig. 2).
    Fig. 2 “Contract”: agreed seats, discount, term and start of billing.
    “Contract”: agreed seats, discount, term and start of billing.

    Fig. 2 “Contract”: agreed seats, discount, term and start of billing.

  5. 5On the right check the summary “Customer pays” and choose “… review changes” (for a new customer “Set up”).
  6. 6In the confirmation window read the before/after comparison and “Apply” — or “Cancel”.

Inställningar och reglage#

Inget eget reglage i katalogen — funktionen hör till sin omgivning.

  • The learning platform is mandatory and always booked (“always included”).
  • A booked module sets exactly the switches of the feature catalogue that belong to it — fine control of individual features remains possible under “Control”.

The modules by category#

  • Foundation — learning platform (mandatory), multilingualism
  • Learning — learning tools, podcasts, interactive learning, learning workshop
  • AI & avatar — AI tutor, role play (requires the AI tutor), avatar lecturer (by minutes), own avatars (requires the avatar lecturer)
  • Collaboration — group work, community, watching together
  • Exams & credentials — exams, competence check, exam proctoring (requires exams), certificates & badges
  • University — application & admission, university administration, lecturer area, alumni & careers
  • Companies & HR — HR & further training, employee onboarding (requires HR & further training)
  • Creation — Course Studio (with the slide editor and the choice of text models)
  • Connectivity — interfaces

Three kinds of prices#

  • Per user and month — calculated with the number of agreed seats.
  • Flat rate per month — independent of the number of users.
  • By usage — the avatar minute at a fixed rate; other AI services as cost price times a mark-up. The summary shows an estimated amount for this (“Usage (estimated)”); the measured usage is billed.

The summary shows: modules per user × seats, flat rate, discount, usage (estimated) — and at the top the effective price per user and month.

The customer's view: “Booked modules”#

A customer's administration sees its own contract under “Booked modules” (address /dashboard/module): “Your modules”, “You pay … per user / month”, term and start of billing. Under “Book additionally” it chooses a module, sees the price beforehand and sends “Send request”. Nothing is booked without the operator — the request appears in the operator's module management.

If the contract has not yet been set up, it says: “Your contract is being set up. Your provider will contact you.”

Who may do what#

  • Operator: set modules, prices and contract of every customer, accept or decline requests.
  • The customer's administration (HR management or university administration with an organisation): read their own contract and request modules — not book them.
  • Every saved change is in the “History” with time, person and price before → after.

Tips#

  • The prices in the catalogue are guide prices. A deviating price appears as a coloured chip — so you see at a glance where a customer has special conditions.
  • Whoever switches off a module on which another depends gets the notice “Without … , … is switched off too.” — before saving.
  • Customers request modules themselves (see below). Open requests are shown at the top above the packages with “Decline” and “Accept & book”.

Relaterade funktioner#

Bakgrundskunskap