Operations & Administration (Control)
Switch, book, support.
The entire admin back end: switch every feature on and off per tenant, book modules, accounts and permissions, costs and usage, data protection, audit, interfaces, support — every page of the administration is described here. Plus the handbook itself, the glossary and the public knowledge section.
עבור
36 מתוך 36 ערכים
- Operations & Administration (Control)מפורטFeature catalogue: switch every feature per tenantEvery feature of the platform can be switched on and off for all customers or for a single customer — off means: not there, not just greyed out.מפעיל
- Operations & Administration (Control)מפורטModules & pricesPer customer a package of bookable modules with prices — booking sets the switches of the feature catalogue, dependencies are booked along, every change is in the history.מפעילמנהלה
- Operations & Administration (Control)מפורטDemo mode (button “Features”)For a demonstration the operator hides features only in their own browser — without changing anything in a customer's settings.מפעיל
- Operations & Administration (Control)מפורטTenants & brandCreate new customers with their own address, their own corporate design and their own modules — one platform, many organisations, strictly separated data.מפעילמנהלה
- Operations & Administration (Control)מפורטCosts, usage & controllingMonthly costs and revenue, usage per student and customer, the derivation of the rendering costs and the controlling cockpit with the state of the university.מפעיל
- Operations & Administration (Control)מפורטIT control centreThe operational view in real time: database, avatar machines, render pipeline, live avatar and services — refreshed every five seconds, with status in colour, word and symbol.מפעיל
- Operations & Administration (Control)מפורטDemo readiness: live avatar only for appointmentsThe live avatar's GPU machines do not run permanently but only for scheduled appointments: they start by themselves ten minutes before and stop afterwards.מפעיל
- Operations & Administration (Control)מפורטCost watch: alerts on prices and costsTwo watchers run alongside: one checks the providers' prices and the lifetime of the models in use every day, the other checks every hour whether costs are getting out of hand anywhere. What they find appears as an alert in the cockpit.מפעילמנהלה
- Operations & Administration (Control)מפורטAccounts, roles & permissionsCreate real administration accounts and define in a matrix which university function may open which surface — with a visible difference between default and deliberate decision.מפעיל
- Operations & Administration (Control)מפורטSeats per customerHow many seats a customer has agreed and occupied, who is invited, what is free — and what that means in the current month. Deliberately without names.מפעיל
- Operations & Administration (Control)מפורטMove to UniverseTake over users and their complete history from the previous system — people, roles, courses, enrolments, results with grades and ECTS, credentials and learning history. First a dry run with a check report, then the move in batches; every run can be undone.מנהלהמפעיל
- Operations & Administration (Control)מפורטSign-in via your own university (SSO)The university connects its sign-in system (SAML 2.0) itself and tests the connection right away — without waiting for us. The operator assigns the email domains to the customer; new accounts then automatically land with the right tenant.מנהלהמפעיל
- Operations & Administration (Control)מפורטData protection: deletion calendar, dry run and reportDeletion requests, their records and the data held back because of retention obligations — with a deletion calendar, a dry run beforehand and a regular report to the data protection officer.מנהלהמפעיל
- Operations & Administration (Control)מפורטSupportReport questions and problems, answers in your own history; for the team a queue of all requests — and for the provider only the cases a customer explicitly releases.סטודנטיםסגל הוראהמנהלהמפעיל
- Operations & Administration (Control)מפורטTour switchAn entry page with two views of the same university: studies and administration — from there straight into the respective area.מפעיל
- Operations & Administration (Control)מפורטChange log and regulatory watch“What's new?” publicly — plus a log of which official sources are monitored, when they were last checked and which content was adjusted afterwards.מפעילמנהלה
- Operations & Administration (Control)מפורטQuality and transparency pageThe public page on which the institution shows how it safeguards course content: seven checking layers, live figures of the last 30 days and a correction promise.מפעילמנהלה
- Operations & Administration (Control)מפורטInterfaces to other learning systemsOther learning systems launch courses of this platform, third-party content runs here; plus keys for the platform's own programming interface and webhooks that notify other systems.מפעילמנהלה
- Operations & Administration (Control)מפורטThis handbookThe handbook to all features — searchable, filterable by role and area, with click paths, QR codes for trying things out, deep links and a print view.סטודנטיםסגל הוראהמנהלהמפעיל
- Operations & Administration (Control)מפורטGlossary and “What's new”The platform's terms explained in plain words, with other words for the same thing and a reference to the matching entry — plus the latest new features.סטודנטיםסגל הוראהמנהלהמפעיל
- Operations & Administration (Control)מפורטKnowledge section “Knowledge”Public articles on learning platforms, course creation, further education, regulation and credentials — every question answered briefly first, then in depth, with sources and date, in German and English.מפעילמנהלהסגל הוראהסטודנטים
- Operations & Administration (Control)מפורטMaike, the conciergeMaike answers spoken questions about Universe's features and offering from this handbook, explains the part you are looking at on every page of the website, and takes you on a journey in 16 chapters — with examples she demonstrates herself.סטודנטיםסגל הוראהמנהלהמפעיל
- Operations & Administration (Control)מפורטAdministration: overview, bar and toolsThe home page of the admin back end with tiles, the bar of all administration pages and the tools overview with running counts of open items.מפעילמנהלה
- Operations & Administration (Control)מפורטAssignment of administration surfacesWho owns which administration page — the customer or the provider? With a reason, with the gap and with entries without a page.מפעיל
- Operations & Administration (Control)מפורטIT administration & access rightsAll accounts with the three access rights that can really be set: role, teaching authorisation and organisation — plus the applicable rules on which role sees which surfaces.מפעיל
- Operations & Administration (Control)מפורטTest students and your own test coursesCreate throwaway students with a real sign-in, move through the platform as them and delete them again — and enrol yourself in any course for testing.מפעיל
- Operations & Administration (Control)מפורטAbuse and network addressesWho costs the most today? Usage per network address against the daily limits, set and lift blocks — only checksums are stored, never real network addresses.מפעיל
- Operations & Administration (Control)מפורטAccess codes and voucher healthCodes with which someone enrols in a course without payment — with a maximum number of redemptions and a sending link; plus a list of stuck enrolments that can be redeemed afterwards at the push of a button.מפעיל
- Operations & Administration (Control)מפורטEnquiries from the websiteWhat comes in via the website's contact form — universities, academies, companies — in one place, with contact, interest and message.מפעיל
- Operations & Administration (Control)מפורטAudit log and audit evidence bundleWho did what when in an organisation's administration — and a package with all records for an auditor, as one file with a checksum per file.מנהלהמפעיל
- Operations & Administration (Control)מפורטPronunciation of the avatar voiceCorrect terms the voice mispronounces without a program change — word-exact, case-sensitive, each entry can be switched on and off.מפעיל
- Operations & Administration (Control)מפורטContent quality, quality reports and errataDeviations between course content and the current legal situation with deadlines by severity, users' error reports on slides and the error triage from preview and player.מפעיל
- Operations & Administration (Control)מפורטHanding over course packagesExport a finished course as a file from one installation and import it into another — with a checksum, customer assignment and approval before it becomes visible.מפעיל
- Operations & Administration (Control)מפורטLaunch health and diagnosticsA checklist of whether the installation is ready to launch — red blockers, yellow warnings, a real test of email delivery — and the diagnostics page with tools and live status.מפעיל
- Operations & Administration (Control)מפורטSubscription & activationEvery organisation books exactly what it needs: individual building blocks, individual features or everything. Seats and billing monthly or yearly, changes immediately and pro rata; features that are not booked show a calm activation card instead of an error.מנהלהמפעיל
- Operations & Administration (Control)מפורטPrices, costs and allowancesAdministrators see where usage arises in their own organisation — by feature, course, group and person —, set limits and adjust package and allowances with an immediate price preview. The operator maintains prices and cost rates with sources and sees costs, revenue and margin per customer.מנהלהמפעיל