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Handbook / Security and data protection

Microphone and voice recording

The microphone only runs after an explicit click, with a visible indicator, and Universe Memory does not store the audio recording.

IT & data protectionEmployeeExecutive management

Purpose

No secret recording: whoever speaks should always know that and when a recording is made. Universe Memory treats the voice as confidential information and only keeps the text you take over yourself.

How it works

WorkspaceKnowledge or ProcessesRecord by voice
  1. Recording only starts with a click on “Record by voice”; before that, the browser asks for permission to use the microphone.
  2. During recording, the button shows a red dot and the text “Stop recording”; next to it is “The microphone is recording.”
  3. “Stop recording” stops the recording and fully releases the microphone.
  4. The recording is transmitted for conversion; the recognized text appears in the field.
  5. Only what you keep with “Save” or “Create draft” is stored.
RightsIllustration
Entire companyDepartmentRestrictedSales looks for HR data✕ No accessVisible to the department
  • Microphone only after your click
  • Four-eyes principle
  • Data in Frankfurt am Main
  • Every approval in the log

Fig. 1 The three visibility scopes: the database does not deliver a restricted entry of another department; a department entry is seen by the department's members.

Where the recording is processed

Conversion into text is handled by a speech recognition service with a data center in the EU. Universe Memory does not store the audio recording. Only signed-in members can have a recording converted.

Limits

  • A recording may be at most 25 MB.
  • Conversion waits up to about one and a half minutes for the result; if it takes longer, “The recording could not be converted. Please try again.” appears.
  • Recognition is in the language in which the page is displayed.

No evaluation of persons

Universe Memory evaluates neither voice nor manner of speaking. Recordings are turned exclusively into text for knowledge entries and processes.

Tips

If the browser has blocked the microphone, “No access to the microphone. Please allow it in your browser.” appears. The permission can be changed in the browser's site settings.

Frequently asked questions

Does Universe Memory listen in the background?

No. The microphone only starts on your click, visibly shows the running recording and is released when it ends.

Is my voice stored?

No. Universe Memory does not store the audio recording, only the text you take over.

Where is speech recognized?

At a speech recognition service with a data center in the EU.

Related features

As of: · Concept & lead: Alexander Holtermann

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