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Handbook / Getting started

The overview in the workspace

The start page of the workspace shows in four tiles what is currently pending in knowledge, questions and processes.

Executive managementEmployeeHead of departmentIT & data protection

Purpose

The overview answers at a glance what is waiting for you: how much reviewed knowledge there is, what is in review, which questions for you are open and how many processes have been described. Each tile leads to the matching feature with one click.

How it works

WorkspaceOverview
  1. Sign in; the “Overview” opens as the first page.
  2. Read the tiles: “reviewed knowledge entries”, “entries in review”, “open questions for you”, “processes”.
  3. Click a tile to jump to “Knowledge”, “Questions” or “Processes”.
  4. Use the left column to switch at any time between “Overview”, “Knowledge”, “Questions”, “Processes”, “Situation report”, “Drafts” and “Team”.

What the numbers count

  • “reviewed knowledge entries”: approved entries you may read.
  • “entries in review”: entries with the status “In review” that you may see, i.e. your own entries and, depending on your role, other people's entries.
  • “open questions for you”: knowledge questions for you that are open or postponed.
  • “processes”: all processes of the organization that you may see.

All numbers follow your read permissions. That is why two colleagues in the same organization see different numbers.

The left column

At the top is the name of the active organization, below it your name in the team. Then come the features and, at the very bottom, “Sign out”. If you belong to several organizations, you switch via “Switch organization” in the overview.

Tips

The “open questions for you” tile is the fastest way to your knowledge questions.

Frequently asked questions

Why does my colleague see different numbers from me?

The numbers only count what the respective person may read. Role, department and visibility scope determine that.

Do postponed questions count as open?

Yes. The “open questions for you” tile counts open and postponed questions together.

Related features

As of: · Concept & lead: Alexander Holtermann

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