Content quality, quality reports and errata

Навіщо#

An error in the course should be fixed quickly and traceably — with a deadline, with a reason and with a visible correction.

Як це працює#

Маршрут кліківAdministrationWatchdog

1. 1“Watchdog” in the bar opens “Content quality — regulatory watchdog”: at the top monitored facts, open alerts, critical, deadline exceeded and last scan; “Start scan” checks immediately (Рис. 1).

   

   

   Рис. 1 Monitored facts, open and critical alerts, exceeded deadlines and the last scan.

2. 2Under “Content alerts” every detected deviation with severity, age against deadline, old and new value; buttons “Approve”, “Postpone”, “Reject” — after approval “Deploy → audit log”, which makes the adjustment visible in the public log.
3. 3“Quality reports”: reports from users (target: answer within 24 hours). Filter “Open” or “All”; per report description, slide, disputed fact and the fact that is correct according to the report; buttons “Under review”, “Mark resolved” (with optional note) and “Won’t fix” (with reason).
4. 4“Errata” (error triage): reported errors from preview and course player, filterable by status, course and category; edit status, triage note and reference to the fix directly per entry and “Save”.

Налаштування та перемикачі#

The states#

Categories of errata#

Who may do what#

Поради#

• Deadlines by severity: critical 48 hours, important 7 days, informational 30 days. Deployed, rejected and postponed alerts no longer count against the deadline.
• The “Scan history” shows every run with type, checked, unremarkable and flagged facts.

Пов’язані функції#

• Fact check of the contentVerifiable statements in courses are checked against sources by two models — when new slides are generated and on a schedule across the whole inventory; every case is recorded in a file that cannot be retouched.
• SupportReport questions and problems, answers in your own history; for the team a queue of all requests — and for the provider only the cases a customer explicitly releases.
• Quality and transparency pageThe public page on which the institution shows how it safeguards course content: seven checking layers, live figures of the last 30 days and a correction promise.
• Change log and regulatory watch“What's new?” publicly — plus a log of which official sources are monitored, when they were last checked and which content was adjusted afterwards.