Create an account
Create an account with name, email address and password, and activate the address via the link in the confirmation email.
Purpose
Without an account there is no workspace. The account belongs to you personally; Universe Memory uses the confirmed email address to match invitations to you and to send you sign-in links.
How it works
- In the website header, open the “Memory” menu and choose “Sign in”.
- At the top, choose the “Create account” tab.
- Fill in “Your name”, “Email address” and “Password (at least 10 characters)”.
- Click “Create account”. The message reads: “We have sent you an email. Please confirm your address there.”
- Open the confirmation link in the email. Universe Memory signs you in and opens the workspace.
- In the workspace, create an organization or, if you have been invited, accept the invitation.
The fields and their rules
- “Your name”: 2 to 120 characters. The name is used as the suggestion for “Your name in the team”.
- “Email address”: a valid address with at most 200 characters.
- “Password (at least 10 characters)”: 10 to 200 characters.
If an entry is wrong, “Please check your entries.” appears and the form stays on the “Create account” tab.
Why confirmation is needed
Only the confirmed address makes the account usable. Anyone who signs in with a password before that sees “Please confirm your email address first.” The confirmation link leads back in the language in which you created the account.
If the link has expired or is invalid, you land on the sign-in page with the message “The link has expired. Please request a new one.” Then request a new link on the “Sign-in link” tab.
If creating the account fails
If no account can be created, Universe Memory reports “The account could not be created. Is the address already registered?” In that case, sign in with the existing address or request a sign-in link.
Tips
Use the business address your invitation is sent to. An invitation can only be accepted with exactly this address.
If the confirmation does not arrive, check your spam folder.
Frequently asked questions
How long must the password be?
At least 10 and at most 200 characters.
Can I sign in without confirming my email address?
No. Until confirmation, sign-in reports “Please confirm your email address first.”
What do I do if the confirmation link has expired?
The sign-in page then reports “The link has expired. Please request a new one.” Request a new link on the “Sign-in link” tab.
Related features
As of: · Concept & lead: Alexander Holtermann