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Handbook / Knowledge

Record by voice

Speak an explanation instead of typing it; Universe Memory converts the recording into text and inserts it into the field.

EmployeeHead of departmentExecutive management

Purpose

Many people find it easier to explain their work than to write it down. Voice input lowers the threshold: you speak, Universe Memory writes along, and you check the text before saving.

How it works

WorkspaceKnowledgeNew entryRecord by voice
  1. Under “Knowledge”, in the “New entry” form, click “Record by voice”.
  2. The first time, allow access to the microphone in the browser.
  3. Speak. While recording, “The microphone is recording.” is shown and the button shows a red dot.
  4. Click “Stop recording”. “Converting to text …” appears.
  5. Read and correct the text in the “Explanation” field; a further recording is appended on a new line.
  6. Add “Title” and “Source” and click “Save”.
KnowledgeIllustration

Recording

“For rush orders I first ask production, then the approval office.”

New entry

Approving rush orders

Source
Conversation with purchasing
Who may see it?
Department
DraftIn reviewApproved

Reviewed by a second person

Reviewed knowledge

Fig. 1 A spoken sentence becomes a knowledge entry with source and visibility scope. After review by a second person it is approved and appears in reviewed knowledge.

Where voice input is available

  • Under “Knowledge” for the “Explanation” field.
  • Under “Processes” for the field “Steps, one per line (decisions end with “?”)”.

Marking the origin

A knowledge entry whose explanation was created by voice is marked internally as “recorded by voice”. This keeps it traceable that the text comes from a conversion.

If something goes wrong

  • “No access to the microphone. Please allow it in your browser.”: the browser has blocked the microphone. Allow it in the browser's site settings.
  • “The recording could not be converted. Please try again.”: the conversion failed; the recording was empty, too large or took too long to process.

A recording may be at most 25 MB. For long explanations it is better to record several shorter sections one after the other.

Tips

Speak as if you were explaining it to a new colleague; examples and exceptions are particularly valuable.

The recognition language is the language of the page. Set the interface to the language you speak before recording.

Frequently asked questions

Does the microphone keep running in the background?

No. It only starts on a click, visibly shows that it is recording, and is fully released with “Stop recording”.

Is my recording stored?

Universe Memory does not store the audio recording; only the text you keep with “Save” is stored.

Can I change the recognized text?

Yes. It is in the field and can be edited freely before saving.

Related features

As of: · Concept & lead: Alexander Holtermann

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